Park Hall Leisure Club – Membership
Terms & Conditions
1.
Membership Periods & Contracts
Memberships run for fixed terms of either 3 or 12
months, including junior memberships. Membership begins on the day you join or complete
the sign-up process.
2.
Cooling-Off & Cancellations
You may cancel within 15 days of joining;
however, no refund will be given for payments made. You will not be
charged for the remaining months after cancellation within this period. After 15 days, cancelling early requires payment
of the full remaining balance of your contract (e.g., remaining 11 months
of a 12-month contract or 2 months of a 3-month contract). Early contract termination is only permitted for
medical emergencies with valid supporting documentation. Duplicate system payment charges are
non-refundable.
3.
Blue Light Membership Eligibility
Membership with Blue Light
discount is only available to holders of a valid Blue Light Card. NHS
employee badges and teacher ID cards are not accepted. Physical Blue Light Card must be
presented at reception within 20 days of joining. Failure to do so will
result in an automatic upgrade to Premium Membership with corresponding
fees.
4.
Junior Membership Access
Ages 2–16: Pool access only. Ages 16–17: Pool access plus supervised gym use
to begin fitness training. Upon turning 18, junior members must transition
to Premium Membership.
5.
Membership Payment Terms
Payments are made by Direct Debit or other agreed
method and are non-refundable except as stated above. Members must notify the club promptly if bank or
payment details change. Failure to pay or blocking payments may result in
legal action and membership cancellation.
6.
Freezing Membership
Membership may be paused for up to 14 days (e.g.,
for travel) by paying a £20 fee. Requests must be made in advance.
7.
Contract End Notification
For 12-month contracts, members must give one
month's written notice during the 11th month if they do not wish to renew. For 3-month contracts, two months' notice is
required to end the contract.
8.
Facility Use & Conduct
Children under 16 must be supervised at all times
in the pool area. Members under 18 are not permitted in the Thermal
Suite. Unregistered use of the Thermal Suite will incur
a £35 charge per person deducted from the membership account or deposit. Smoking and vaping are prohibited on premises;
violations carry a £100 fine. Outside food and drinks are not allowed in the
Leisure Club area.
9.
Liability & Responsibility
Members are responsible for their guests and
children. Park Hall Leisure Club accepts no liability for accidents or
incidents caused by member or parental negligence. Lost property is the responsibility of the
member; the club is not liable. Lockers are for temporary use only; members must
not leave belongings overnight.
10.
Damage & Property
Damages to club property by
members, guests, or non-members must be paid for in full by the
responsible party. Removing club property without
permission will result in a £100 fine and potential legal action.
11.
Misconduct & Termination
Park Hall Leisure Club reserves
the right to suspend or cancel memberships immediately for behavior
considered harmful, abusive, or disruptive to other members, guests,
staff, or hotel guests. No refund will be given on such
termination.
12.
Changes to Terms
Park Hall Hotel & Leisure
Club reserves the right to modify these Terms and Conditions at any time. It is the member’s
responsibility to stay informed of updates either via the membership
contract or the club website.
13. Those are joining the club only on weekly gym pass they are not allowed to use pool, sauna, and steam. If we catch any of the weekly gym members by using other facilities apart from the gym so the leisure team can fine £50.
Note: Please be aware that some metals or Jewellery can react with the chemicals used to maintain our pool, hydro pool, and Jacuzzi. This reaction can cause discolouration, fading, or other damage to your jewellery. For this reason, we strongly recommend not wearing any jewellery while using these facilities. Park Hall Leisure Club does not accept responsibility for any changes or damage to jewellery resulting from contact with pool chemicals.